State bank of India

Just as the other departments of Government of India Sate bank is also an organization which is huge and unmanageable. Its work rate is poorer than government offices and the plight of its customers is dismal. The employees are strongly unionized as such they have little to fear from the government. It puts up lavish advertisements and tries to convince people of its efficiency.
What I the Ground level truth. No work gets done in a day in this bank
I have been struggling for the past one year to get things straightened but not been successful so far. Of course they too have a complaint and customer relation cell. Send an e-mail and you will get after a day or two the standard recorded reply “your complaint is being attended to”. You may get a reply after six months which will be as vague like any thing else. For this bank Customer is a shuttle cock. They toss him around from one Que to another and enjoy themselves in the game. I got one ATM card in December 2008 I have not got the I pin for it till the end of January 2009. I was told to come in February. I may be told to come in March so the game goes on without a solution.SBI credit card is a dangerous commodity. It operates from some remote place and requires only the slightest excuse to penalize you with 33% interest on monthly basis. As usual there is no government of India or financial regulator to control this atrocity. Why has the finance ministry given this permission to a public sector bank? As usual in India keep on asking questions but none is there to answer.